Palace Resorts Pulled Out All the Stops for Returning Guests When Reopening Its Resorts

Cancun June, 2020 Mexico The Grand at Moon Palace The Grand at Moon Palace Cancun

The brand rolled out the red carpet and surprised guests with mariachis 
and an impressive sparkler display. 

On June 9,after months of closures because of Covid-19, hundreds of team members lined the driveway to greet their first guests back to The Grand at Moon Palace Cancun. The all-day celebration welcomed more than 300 guests back to paradise. The video of the opening has gone viral with almost 1 million views and more than 3,000 comments in just a few days. The resort warmly welcomed its first VIP guests from the United States with a stunning red-carpet arrival and applause from the resort’s entire operations team. The first guests checking in were surprised with a massive light switch, which officially turned the lights back on to paradise. Flipping the switch also initiated an incredible welcome performance by mariachis, complete with sparklers.

Cessie Cerrato
As Director of Public Relations, Cessie Cerrato oversees and manages public relations efforts for Palace Resorts’ eight oceanfront properties located throughout Mexico and the Caribbean.

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