Moon Palace Arena welcomed the world’s first worldwide, pandemic-era
event for the travel and tourism sector.
The WTTC presented the “Uniting the World for Recovery” summit on April 25–27 at Moon Palace Cancun. The event featured global and business leaders, tourism ministers, and travel industry’s leading CEOs to share their thoughts on reopening the travel and tourism sector. With more than 600 participants in person from more than 70 countries worldwide and 30,000 connected virtually, Moon Palace Cancun and WTTC demonstrated that with proper health and safety protocols in-person events can continue to be a success. Moon Palace Cancun worked with the WTTC to implement the strictest health and hygiene measures, and Purely Palace protocols were in place to protect all participants, including onsite COVID-19 testing available for delegates prior to kicking off the summit.
A key point discussed during the summit was how to rebuild traveler confidence. Gibran Chapur, Executive Vice President of Palace Resorts, shared the brand’s recent uptick in travel bookings for both leisure and business travel. He noted traveler demand is on the rise and, despite a 20% increase in rates, the brand has exceeded 2019 occupancies—surpassing pre-pandemic numbers. Chapur emphasized that word of mouth is vital in rebuilding traveler confidence. Gibran also highlighted the shift in meaningful, purposeful travel. “Travel and making memories with loved ones has taken on more relevancy over material things.” As travel starts to pick up, many worldwide industries will use WTTC’s discussions and learnings at Moon Palace Cancun for future travel events, campaigns, and more.